Terms of Service

These terms are the agreement between you and Flairr for the use of Amberis. By creating a workspace or using the service you accept them. If you are accepting on behalf of a company, you confirm you are allowed to bind it.

What the service does

Amberis connects to email, chat and calendar accounts you authorise, brings them into one inbox, orders threads by predicted impact, prepares reply drafts, writes a daily briefing, and answers questions about your own messages. Features change as the product develops; we may add, alter or withdraw them.

Accounts and workspaces

• Sign-in is by one-time link sent to your email address, or through Google. Keep control of that mailbox: anyone who can read it can reach your workspace.
• A workspace has an owner and may have members. Owners and admins can invite people, change roles and remove members, and are responsible for who they let in.
• You must give accurate account information and be at least 16 years old.
• Tell us at info@amberis.ai promptly if you believe someone has gained access to your account.

Your content and connected accounts

Your messages, drafts and everything else you bring into Amberis remain yours. You grant us only the permission we need to run the service for you: to store, index, transmit and process that content, including sending it to the AI providers described in the Privacy Policy.

You confirm that you are entitled to connect the accounts you connect, and that doing so does not breach your employer’s policies or any agreement you are under. If a mailbox or workspace is not yours to connect, do not connect it.

Acceptable use

Do not use Amberis to:

• break the law, or help anyone else do so;
• send bulk unsolicited mail, phishing, or anything designed to deceive a recipient about who is writing;
• access an account you have no right to access, or retain access after you have been asked to give it up;
• harvest, resell or redistribute message content or contact data obtained through the service;
• probe, scrape, overload or reverse engineer the service, work around its rate limits, or use it through automated means we have not documented;
• upload malware, or use the service to store or distribute unlawful material.

We may suspend an account that is doing any of the above, or that is putting the service or other users at risk.

Third-party services

Amberis depends on Google, Microsoft and Slack. When you connect one of them, that provider’s own terms and policies continue to apply to your use of their service, alongside these terms. Our use of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.

Amberis is a companion to those services, not a replacement client for them, and must not be used in a way that breaches their developer terms. If a provider changes its terms, pricing or API access, features that rely on it may change or stop working, and that is outside our control.

AI output

Rankings, summaries, drafts, briefings and Ask answers are generated by statistical models. They can be wrong, incomplete, or confidently mistaken. Treat them as a first pass, not as advice.

Nothing is sent on your behalf without an explicit action from you. Once you approve a draft, the message is yours. You are responsible for its content and for the consequences of sending it. Do not rely on Amberis output for legal, financial, medical or other professional decisions without checking it yourself.

Availability and support

The service is offered during an early access period. We aim to keep it running and to fix problems quickly, but we do not commit to an uptime level, a response time, or the preservation of any particular feature. Maintenance and provider outages will cause interruptions. Support is by email at info@amberis.ai.

Fees

Amberis is priced at €49 per user per month, excluding any VAT or sales tax due where you are. A user means a person in your workspace with at least one connected account.

Billing is not switched on at the date above. Nobody is charged during early access, and no charge will apply to an existing account until we have given the account holder notice by email and they have chosen to subscribe. You are always free to stop using the service instead.

Once billing is live, subscriptions run month to month and renew automatically until you cancel. You can cancel at any time and your workspace keeps working until the end of the period you have paid for; part-months are not refunded. We will give at least 30 days’ notice by email before any price change takes effect. If a payment fails we will tell you and retry before suspending anything.

Disclaimers

To the extent the law allows, Amberis is provided as is and as available, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the service will be uninterrupted, secure, error-free, or that its output will be accurate. Nothing in these terms excludes liability that cannot lawfully be excluded, and consumer rights you have under mandatory local law are unaffected.

Limitation of liability

To the extent the law allows, neither party is liable to the other for indirect, incidental, special, punitive or consequential damages, or for lost profits, lost revenue, lost goodwill, lost business, lost or corrupted data, or the cost of substitute services, even if the party was told that such damage was possible.

The cap. Our total aggregate liability for all claims arising out of or relating to Amberis is limited to the total amount you actually paid Flairr for the service in the twelve months immediately before the event that gave rise to the claim. At the current price of €49 per user per month, that is the sum of what your workspace was invoiced across those twelve months. Where you paid us nothing in that period, because you were in free early access or on a trial, the cap is one hundred euros (€100). The cap is a single aggregate ceiling: bringing more than one claim, or claims under more than one legal theory, does not raise it.

This limit applies however the claim is framed, whether in contract, tort, negligence, statutory duty or otherwise, and it survives termination of these terms.

What is never capped. Nothing here limits either party’s liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for intent or deliberate recklessness (opzet of bewuste roekeloosheid), or for anything else that cannot lawfully be limited. Some jurisdictions do not allow the exclusion or limitation of certain damages, so parts of this section may not apply to you; where that is so, our liability is limited to the maximum the law permits. If you are a consumer, your mandatory rights under the law of your own country are unaffected.

Indemnification

You will defend, indemnify and hold harmless Flairr and its officers, employees and contractors against any third-party claim, demand, investigation or proceeding brought against us, and against the resulting damages, fines, settlements, losses and reasonable costs (including reasonable legal fees), to the extent it arises out of or relates to:

• content you sent, drafted, stored or transmitted through the service;
• an account or mailbox you connected without the right to connect it, or in breach of your employer’s policies or a provider’s terms;
• your use of the service, including your reliance on AI output and anything you did on the strength of it;
• your breach of these terms, including acceptable use;
• your infringement of someone else’s rights, or your breach of a law that applies to you, including data protection law as it concerns the other people whose messages you bring into Amberis.

We will tell you promptly about a claim we want covered and give you reasonable cooperation at your expense. You control the defence and settlement, except that you may not settle in a way that admits fault on our behalf, or that puts an obligation on us, without our written consent. We may take part in the defence with our own counsel at our own cost. This section survives termination.

Termination

You can stop at any time, and you do not need to ask us: in the app, Settings → Workspace → Delete account removes your account and everything synced into it immediately, and disconnects every channel at the provider. Disconnecting a single channel instead keeps its synced data for 30 days in case you reconnect, then deletes it. Both paths, and the deadlines that apply to them, are set out in full under How long we keep data, and how to delete it.

We may suspend or end your access if you materially breach these terms, if we are required to, or if we discontinue the service. In that last case we will give reasonable notice and a way to export your data. On termination your right to use the service ends. Clauses that by their nature should survive do: the disclaimers, the limitation of liability, the indemnity, and governing law.

Changes to these terms

We will update the date at the top when these terms change. For changes that materially affect your rights we will notify account holders by email before they take effect. Continuing to use the service after that means you accept the new terms.

Governing law and disputes

These terms, and any dispute or claim arising out of or in connection with them or with Amberis, including non-contractual ones, are governed by the law of the Netherlands, without regard to its conflict of law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Disputes will be brought exclusively before the competent Dutch court, and both parties submit to its jurisdiction. If you are a consumer, this does not deprive you of the protection of the mandatory law of your country of residence, nor of your right to bring proceedings in the courts there.

Before either of us files anything, write to info@amberis.ai. Nearly everything is faster to fix by email than by lawyer.

Contact

Questions about these terms: info@amberis.ai. Privacy questions: info@amberis.ai.